Platero bags are fully warranted against defects in materials and workmanship for one year. If the product fails due to a manufacturing defect, we will repair it without charge, or replace it, at our discretion.
This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
Please feel free to contact with us: firstname.lastname@example.org if you need warranty help. We will feedback to you within 24 hours. If the bags need be returned, please refer to our Return & Refund Policy to get the details on returning.